soft, cosy and kept warm dry inside, didn't rub. The under belly fastners kept coming undone
As the under straps came undone in the field the horse ended up standing on the strap and ripping the coat, making it unusable. It was a shame because otherwise it seemed to be a good coat but now feels like I wasted my money. I have given it 2 stars but II would recommend it if the fasteners were improved.Brand response :
Thanks for your message and apologies for your experience with this product.
The fasteners underneath obviously shouldn't be coming undone so easily, so there must be an issue with them. Would it be possible to return the product to your closest store for an exchange (for this model or another) or a full refund. If you have already thrown the rug away then please take the receipt and explain the issues and our staff will happily sort this issue out.
Sorry for the inconvenience.
Ross Farrington Market Manager DECATHLON